Refund Policy
Effective Date: August 18, 2026
1. Subscription Terms
MicroLanding subscriptions are billed in advance on a recurring basis (monthly or annual, depending on your selected plan). Subscriptions auto-renew unless you cancel before the end of the current billing period. You are responsible for managing your subscription and canceling before renewal if you no longer wish to be charged.
2. Refund Eligibility
Refund requests are evaluated on a case-by-case basis. Refunds may be issued within 14 days of the initial purchase if you experience unresolved technical issues that prevent you from using the Service as described. Refund eligibility does not apply to renewals, upgrades, or cases where the Service has been substantially used.
3. Processing of Refunds
Approved refunds are processed through our Merchant of Record (Lemon Squeezy or Paddle). Refunds are typically issued to the original payment method within 5–10 business days, depending on the payment provider and financial institution.
4. How to Request a Refund
To request a refund, email hello@microlanding.app with your account email, purchase date, and a description of the issue. We will review your request and respond as quickly as possible.
5. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.